Products and pickup

Store & pickup.

Shop at your salon. If an online pickup request is available, the team must confirm your items before you visit. Payment happens at the salon.

Jump to a topic

Products and prices

See the store page for any products currently listed online. Check the exact item, size, displayed price and pickup salon. Stock can change; viewing an item or putting it in a cart does not reserve it. Ask the salon to confirm availability, any tax and the final amount.

Pickup requests

Where pickup requests are available, review your items, quantities and chosen salon before submitting. A successfully received request places a temporary hold while staff check it; it is not a completed purchase or a message that your items are ready. Wait for salon confirmation, then pay at the salon. Keep card details out of the contact form.

Before you collect

Confirm the pickup location, items, total and collection instructions with the team. A request number alone does not mean your items are ready. No pickup window is promised by this draft, and shipping is not offered.

Returns and product questions

Ask the salon that sold the item about returns, exchanges, damaged products or a manufacturer concern. Keep your receipt and check any conditions before buying. This draft does not establish a return window, refund entitlement or exception for opened, hygiene-sensitive or gifted products.

Need help?

Choose your salon on Locations and call before making a special trip. Product requests are separate from haircut appointments; use the salon's booking page to book a visit. Read the proposed booking terms for more information.

Book a visit